Contact
Have a question about a course, funding or which qualification suits your role? Get in touch and one of the team will help.
Get in touch
Address
191 Hamil Road, Burslem,
Stoke-on-Trent, ST6 1AP
Phone
0330 520 29995
Email
contact@focusandachieve.co.uk
Opening hours
Monday to Friday, 9:00am to 4:00pm. Closed at weekends and on bank holidays.
Office visits are by appointment only, so please contact us before you travel.
Find us
Already a candidate?
Raise complaints and appeals through your course area. Read our grievances procedure.
Contact and support FAQs
How do I contact Focus and Achieve?
Phone 0330 520 29995 or email contact@focusandachieve.co.uk. Our address is 191 Hamil Road, Burslem, Stoke-on-Trent, ST6 1AP.
What are your opening hours?
Monday to Friday, 9:00am to 4:00pm. We are closed at weekends and on bank holidays.
Can I visit your office?
Visits are by appointment only, so please contact us first to arrange a time.
How do I make a complaint or appeal?
Enrolled candidates can submit a complaint or appeal through the online form in their course area. Our Grievances page explains the process and timescales.
Who do I contact about my personal data?
Email our Data Protection Officer at dpo@focusandachieve.co.uk. Our Privacy Policy explains your rights.